Privacy Policy

Last updated: April 2026

1. Introduction

Posefore Wash & Polish ("Posefore", "we", "us") is committed to protecting the privacy of our customers. This policy explains what information we collect when you contact us or use our services, and how we use and protect that information.

2. Information We Collect

When you book a service or contact us, we may collect the following:

• Contact details: Your name and phone number.
• Service location: The address or area where you want the service performed.
• Vehicle details: Car type and the service requested.
• Communication history: Messages exchanged via WhatsApp or phone.

We do not directly collect payment data — payments are made in cash or through approved Kuwaiti payment apps.

3. How We Use Your Information

We use the information we collect solely for the following purposes:

• Confirming your service appointment and communicating with you about it.
• Dispatching our team to your location at the agreed time.
• Responding to your enquiries and providing support.
• Improving our service quality based on your feedback.

4. Sharing Your Information

We do not sell or share your personal information with third parties for commercial purposes. Your information may be shared only in the following situations:

• With internal team members required to carry out the service.
• When legally required to do so under Kuwaiti law.

5. Data Security

We take reasonable steps to protect your information from unauthorised access or disclosure. Access to your data is limited to company personnel who need it to deliver the service.

6. Data Retention

We retain your data for as long as necessary to provide our services and to comply with legal requirements. You may request deletion of your data at any time by contacting us directly.

7. Your Rights

You have the right at any time to:

• Access the personal data we hold about you.
• Request correction of any inaccurate data.
• Request deletion of your data from our records.
• Withdraw consent for marketing communications.

8. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us via:

• Phone / WhatsApp: +965 96091976
• WhatsApp: wa.me/96596091976

9. Updates to This Policy

We may update this policy from time to time. The date of the most recent revision will be shown at the top of this page. Continued use of our services after any changes are posted constitutes your acceptance of those changes.